6/6
Freshly Mobile App Launch
Customer demand for more convenient meal delivery management led to the launch of Freshly’s first app.
A dip in retention prompted a new app framework aligned with users’ mental models for subscription management.
Limited visibility into health progress led to a recurring reflections experience to help users interpret change over time.
Low engagement rates with future meal planning led to a new design for Freshly’s core meal planning experience.
A strategic rebrand called for a new digital presence across the product ecosystem.
Emerging products prompted foundational design work to unify and expand the product experience.
Customer demand for more convenient meal delivery management led to the launch of Freshly’s first app.